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Customer-driven transformation : how being design-led helps companies get the right services to market

Heapy, Joe2018
Books
Transform your company's value proposition by using design thinking to instigate organisational change and creating winning services with this actionable guide.
Imprint:
London : KoganPage, 2018.
Collation:
xiv, 202 pages : illustrations (black and white) ; 24 cm
Notes:
Includes bibliographical references and index.
Audience:
Specialized.
ISBN:
9780749483012 (pbk. :)
Language:
English
BRN:
82440
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